Terms of use

The provider is ⁨Bayan Kulturzentrum (BKZ) e.V.⁩, ⁨Im Liefeld 51, 40227 Düsseldorf⁩. The full details are in the imprint.

Sending an enrollment does not yet create a contract. The agreement to take part in the lessons comes about when the school accepts the enrollment; the confirmation appears in the portal.

A parent account is opened by invitation of the school only. Whoever opens one must be of age and have parental responsibility for the child enrolled.

The child's details and the contact details must be correct and kept current — the school has to be able to reach the family in an emergency.

Keep the password secret. Anyone who suspects that someone else has access changes it and tells the school.

Students may be given a read-only account of their own. Parents remain responsible for how it is used.

The portal serves the teaching and nothing else. In particular it is not allowed to

• pass on credentials or use somebody else's account;
• collect, store or publish data about other families or children;
• query the application automatically, disturb it, or work around its safeguards.

Serious or repeated breaches may lead the school to close the account. That alone does not end a child's place in the lessons.

Taking part carries a monthly contribution. Its amount is stated at enrollment and follows the board's decision in force at the time.

The contribution falls due on the first day of the month and is paid by transfer. Each child has a reference of its own, to be quoted on the transfer.

Where contributions stay unpaid for more than two months, the school may suspend participation after a reminder. Anyone in financial difficulty should speak to the school — it is treated in confidence, and nobody is to be shut out of the lessons over money.

Consumers may withdraw from a contract concluded online within fourteen days without giving any reason. The period begins on the day the contract is concluded.

A clear statement is enough — by email to ⁨bayan.kontakt@gmail.com⁩ or by post to ⁨Bayan Kulturzentrum (BKZ) e.V.⁩, ⁨Im Liefeld 51, 40227 Düsseldorf⁩. No particular form is required.

On withdrawal, contributions already paid are refunded without delay and within fourteen days at the latest.

Where lessons begin at your express request before the period has run out, a proportionate amount is payable for the lessons already given.

Participation can be ended at any time to the end of a month in text form; an email is enough.

The school may end participation for good cause, in particular after serious or repeated misconduct. It speaks with the family first.

The portal is run with care but without a promise of uninterrupted availability; maintenance and faults may limit access for a time.

Teachers record lessons to the best of their knowledge. For certificates and reports, the school's confirmation is what counts.

The school is liable without limit for intent and gross negligence and for injury to life, body or health. For ordinary negligence it is liable only for breaches of essential contractual duties, limited to the foreseeable damage typical of such a contract. Liability is otherwise excluded.

The school's duty of supervision begins and ends with the lesson. The way to the lesson and back is the responsibility of the parents.

How personal data is processed is set out in the privacy notice. Optional consents — photographs, or messages over WhatsApp — can be withdrawn at any time under Profile, and withdrawing changes nothing about a child's place.

Changes are announced in the portal at least six weeks before they take effect. Whoever does not object agrees to them; if you object, either side may end the agreement as of the day the change takes effect.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

German law applies. The place of jurisdiction is the seat of the association so far as the law permits; mandatory consumer protection rules of your country of residence are unaffected.